Rarehammer Inc.

Terms &conditions

Terms And Conditions
Privacy Policy

Terms And Conditions🔨RareHammer Inc. – Online Auction Terms & Conditions🚨 PICKUP WITHIN 1 WEEK OF AUCTION CLOSE – NO EXCEPTIONS, NO REFUNDSIf you cannot pick up within the designated week, please do not bid.1. Who We Are
RareHammer Inc. is an online liquidation auction house offering a variety of merchandise including electronics, appliances, tools, home goods, health & beauty items, and more.Our inventory is primarily customer returns, undelivered parcels, shelf pulls, and overstock from popular retailers.We thoroughly inspect and list each item, noting any issues, missing parts, or defects. While some items are new/sealed, most are open-box. We are not a retail store; always read descriptions carefully. Our team is committed to excellent service and transparent listings.2. Registration
2.1 Information Accuracy
Your credit card billing address must match your registration details for payment processing to succeed.2.2 HiBid Reputation Score
If your HiBid score is below 0 or flagged by other auctioneers, you may need to place a $300 CAD deposit to bid. If you don’t win, the deposit will be refunded; if you do, it will be credited to your invoice.3. Bidding
3.1 Final Bids
All bids are final. Bids cannot be canceled or reversed. Please bid responsibly.3.2 Product Inquiries
You may contact us through the “Contact Auctioneer” button on HiBid. Responses will be provided during weekdays only.3.3 Right to Modify Auction
We reserve the right to remove or add items during the auction to ensure listing accuracy.3.4 Descriptions & Photos
Each item is listed with accurate photos and condition details. Sealed items may use stock images. Please read all descriptions before bidding.4. Invoices & Fees
4.1 Invoicing
Invoices will be emailed within 24 hours of auction close. Each invoice will itemize:Product detailsBuyer’s premium (13%)Handling fee: $1.00 CAD/itemHST (13%)5. Payment
5.1 Due Date
Payment is due within 24 hours of auction closing. If your card is declined, payment must be made manually. Unpaid items may be considered abandoned.5.2 E-Transfer
E-transfers can be sent to:
[email protected]
Include your invoice number in the message.5.3 Cash at Pickup
Cash is accepted by request only and must be exact change. Please inform us in advance.6. Pickup & Hold
6.1 Pickup Times
Tuesday to Friday: 11:00 AM – 5:00 PM6.2 Third-Party Pickup
You must email: [email protected] to authorize anyone picking up on your behalf. No exceptions.6.3 Appointment Required
Pickup is by appointment only. Please do not show up without booking a time.6.4 24-Hour Advance Booking
Please schedule your pickup at least 24 hours in advance to avoid wait times.6.5 1-Week Hold Policy
We can only hold items for 1 week after the pickup window closes. After that, items will be considered abandoned.6.6 Missing Items
If an item is not found during pickup, we will contact you by Friday of that week with a resolution or refund.7. Shipping
We currently do NOT offer shipping. All items are local pickup only.8. Returns / Refunds / Credits
8.1 72-Hour Guarantee
If an item does not match the description, you have 72 hours from pickup to report the issue.8.2 Claim Process
Send an email with photos/videos and invoice number to: [email protected]8.3 Flexible Returns
Once approved, items can be returned at your convenience.8.4 Refund Timing
Refunds are issued via e-transfer on Fridays.8.5 Restocking Fee
Approved returns may be subject to a 25% restocking fee + $2 handling.9. Abandonment
9.1 Deadline
All items must be picked up by Thursday of the following week. Unclaimed items without prior communication will be forfeited with no refund or credit.9.2 Communication is Key
If you’re unable to pick up, email us immediately. We are happy to work with you on alternate arrangements if contacted in time.10. Fraud Protection
10.1 Orders Over $300
We require photo ID and the payment card used for verification. Names and addresses must match. No exceptions.11. Miscellaneous
RareHammer Inc. is not responsible for injury or damage to individuals or property. Bidders agree to indemnify RareHammer Inc. against claims arising from auction participation.📍 Pickup Location:
413 Whitney Ave, Room D, Hamilton, ON,L8S 2H6
📧 [email protected]
📞 289-880-9660Privacy Policy
Last updated: July 10, 2025Your privacy is important to us. This Privacy Policy outlines how RareHammer Auctions ("we", "our", "us"), a service operated by RareHammer Inc. (a federally incorporated business), collects, uses, discloses, and protects your personal information. By using our website or services, you agree to the terms described in this policy.We encourage you to read this Privacy Policy carefully before submitting any personal information or using our platform.1. Information We Collect
Personal Data You ProvideWe may collect information directly from you when you:Fill out a form (e.g., signing up for auctions, newsletters, or contests)Communicate with us via email, SMS, or other messaging servicesSubmit reviews, comments, or content on our site or affiliated appsInteract with us on social media platformsSpeak with our representatives over the phoneCreate an account on our website or apps, including your login credentials and preferencesIf you provide personal data about another individual, you must ensure you have their consent to do so.Automatically Collected Data
We may automatically collect the following information:Purchase details, such as auction bids, items won, payment details, and delivery addressesBrowsing data including pages visited, searches conducted, and links clickedDevice information including IP address, device identifiers (e.g., MAC address), browser type, and locationInteractions with emails or SMS campaignsPublic social media posts referencing RareHammer AuctionsWe also use cookies and similar technologies.Information from Third Parties
We may receive additional data such as:Payment card validation or fraud-check information from financial institutionsCredit and profile insights from analytics or customer insight providersNote: We do not collect any sensitive personal data such as health records, biometric data, or criminal background information.2. How We Use Your Information
We use your personal data for the following purposes, under the applicable legal bases:Purpose Legal Basis
To operate and maintain our website and app functionality Legitimate interests
To provide secure user access (e.g., account login, password reset) Legitimate interests
To process auction transactions, payments, and order deliveries Contractual necessity
To administer contests, offers, and user communications Consent
To request feedback and reviews of our services Legitimate interests
To send promotional communications Consent
To respond to inquiries, complaints, or support requests Contractual necessity / Legitimate interests
To engage with social media comments and feedback Legitimate interests
To inform users of important changes (e.g., policy updates) Legal obligation / Legitimate interests
To enforce or collect on agreements or debts owed Contractual necessity / Legal obligation
To analyze usage trends and customer behavior Legitimate interests
To verify financial capacity for purchases Contractual necessity / Legitimate interests
To detect and prevent misuse of our platform (e.g., fraud or abuse) Legitimate interests / Legal obligation
To build customer profiles for internal analytics and insights Legitimate interests
To anonymize user data for research or analytical use Legitimate interests
To test system updates and infrastructure improvements Legitimate interests
To develop future services and features Legitimate interests
To measure advertising performance ConsentYou have the right to object to processing based on legitimate interests or direct marketing at any time.3. Who We Share Your Information With
We may share your data with the following parties, always in line with applicable privacy laws:RareHammer Inc. group companies and affiliated servicesTechnology providers who host, support, or develop our website and infrastructurePayment processors who manage card transactions and billingAdvertising platforms for delivering targeted advertisementsAnalytics providers who assist in performance and site improvementInsurers and brokers for business protection purposesCredit reference agencies and fraud prevention bodiesFinancial institutions involved in offering installment plans or credit optionsLegal, tax, and business advisersRegulatory or law enforcement agencies when legally requiredProspective buyers if our business or assets are sold4. Your Rights and Choices
Under applicable data protection laws, you have rights including:Access to the personal data we hold about youCorrection of inaccurate or incomplete dataDeletion of your personal data in certain casesRestriction or objection to certain types of data processingWithdrawal of consent where processing is based on consentData portability (where applicable)To exercise any of your rights or raise concerns, please contact our Privacy Officer at:
📧 [email protected]5. Data Security
We apply appropriate security measures to safeguard your personal data against unauthorized access, loss, alteration, or misuse. However, no digital platform is 100% secure, so we encourage you to also take personal steps to protect your information (e.g., using strong passwords).6. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations.7. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Material changes will be communicated via the website or email. We encourage you to review this page periodically.8. Contact Us
If you have any questions or feedback regarding this policy or how we handle your personal information, please contact:RareHammer Privacy Office
📧 [email protected]
📍 RareHammer Inc., Unit D,413 Whitney AveHamilton, ON L8S 2H6

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